Easily among the most rewarding aspects of belonging to a credit union as opposed to a bank are the level of trust you can have in your financial institution and the amount of integrity you can expect from it. And truly, the reward lies firmly in the word “belong.” At a bank, you may open an account, hope for the best, begrudgingly pay the late fees, overdraft fees and any other fees the bank decides to grasp from your account upon any “wrongdoing,” but you reason, it is what we must do in order to live in the real world. Well, credit unions, more specifically, Voyage Federal Credit Union, adamantly stands in direct opposition to that idea. We are fundamentally and profoundly not a bank, and we do not have “customers” who open accounts. We have members who belong here, who come home every time they walk through our doors or call us on the phone.
It is that belonging that ensures that trust and integrity are built into the very foundations of Voyage. As a member of the financial institution, of the community, and of our Voyage family, you get to expect certain rights and treatments. You get to expect to be respected, to be honored, to be valued. You get to expect to have your needs be of the utmost importance. You get to have your money managed as a priority, not merely as an act of customer service, but as a right of membership. What a difference it makes to be able to walk tall into your financial institution and have the trust in us that the entire existence of the credit union is predicated on caring for its members with integrity.
So, to all of our members, we want to remind you with great joy that our primary purpose for being here is to live up to your expectations. We want to earn your trust again every single day, and we work with integrity to meet your needs and the needs of the community we are all so proud to be a part of. Come see us today. Voyage Federal Credit Union is here for