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Voyage Federal Credit Union
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Voyage Federal Credit Union
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Frequently Asked Questions

Auto Loans

Yes. We have the following options available for auto-payments:

  • From your Voyage account: You can enroll via online banking or give us a call to set up the payment for you.
  • From an external account: You can use the LoanPay link above to schedule a recurring payment. Or give us a call to set up the payment for you.
  • Payroll deduction: We can work with your employer to set up a payroll deduction to credit your loan. Give us a call for more information.

Yes, we do.

Bill Pay

If you need help using online Bill Pay, we encourage you to check out our free tutorials. You can also contact us with any questions you have.

You do not need to sign up for Bill Pay separately. It is directly available in your online banking interface. You can sign up for online banking right here online. 

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Business Checking

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Business Line of Credit

 Yes, most of our loans come with optional, low-cost payment protection. If you purchase this option, then we will forgive or significantly reduce your loan balance if disability or death prevents you from paying it. 

Business Visa Credit Cards

Yes. You can use payroll deduction or an automatic transfer to pay your loan, from any of your Voyage accounts. You can enroll via online banking, or just give us a call to get set-up. 

uChoose Rewards is a rewards program where you earn points for shopping or using your Voyage Federal Credit Union Voyage Passport Card, then redeem your points for anything of your choice from a huge online rewards catalog.

Membership in uChoose Rewards® is absolutely free for Voyage Federal Credit Union cardholders, so start shopping and earning today. If you have other questions not answered here, you can contact the number or e-mail listed on the Contact Us page.

It can take up to 60 days for your points to be credited to your account. You must accumulate 1,500 points before you can redeem your points. After that, you can redeem any number of amazing items. Simply look for your “Total Points Available for Redemption” on the Point Details page to see how many points you have available for redemption.

Earn points on qualifying transactions. Earn even more points when you shop at the participating retailers listed on this site. Choose to shop in-store at national or local retailers or online.

All cards within a Voyage account automatically earn points together. In addition, if you have multiple accounts with Voyage Federal Credit Union, you can link them together to earn rewards faster. Just visit the Preferences page in your account, to link more accounts to your program.

If your card is lost or stolen and a replacement is issued, points will automatically be transferred to the new card. Once you receive your new card, you will need to re-register on the website with your new card.

You earn points everywhere your card is accepted. You can redeem your points for literally thousands of options, and you can only redeem points online. It all depends on your personal preferences. You can get event tickets, electronics and hi-tech gadgets, spa treatments, apparel, airline tickets, activity vouchers – the list goes on and on. Browse the redemption section to see all the exciting options available to you.

We keep track of all the points you earn and will help you find just what you are looking for when you are ready to redeem. We even have a Wish List that will help you track when you have earned enough to redeem a specific item.

Direct Deposit

Yes, you can. This is one of the faster ways to get your check. 

Typically, you’ll just need your account number (the account you want your check to go to each month) and our routing number. You may also need to provide them with your address or the address for one of Voyage’s branches. 

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eStatements

Enrolling in eStatements is simple:

  1. Log in to your online banking account. 
  2. Once in your account, click on the ‘Self Service’ tab located on the top right.
  3. Under ‘Additional Services’ is a link for ‘eStatements’. Click and select account for paperless statements.

Examples

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This is the answer to an example FAQ. Aenean fermentum gravida auctor. Cras sollicitudin enim vel posuere varius. Morbi purus mauris, dapibus vel massa non, lobortis viverra nunc. Donec lobortis accumsan porta. Etiam in sollicitudin massa, nec euismod leo. Aenean scelerisque mauris lorem, ut interdum quam aliquam commodo. Suspendisse potenti.

Home Equity

Here is an easy step by step guide to help you get the process started. Download Now! 

Individual Retirement Account (IRA)

 With an IRA Certificate, you agree to leave the money untouched for a set amount of time (a term) in exchange for a higher interest rate. It can be a great choice, since you typically won’t need immediate access to your retirement funds anyway. 

 The biggest difference between a Roth and a Traditional IRA is the kind of tax break each account offers. For a Traditional IRA, your contributions are tax-deductible in the year they are made. For a Roth IRA, your withdrawals in retirement are not taxed.

The annual contribution limit for 2019 is $6,000, or $7,000 if you’re age 50 or older. 

Line of Credit

 Yes, most of our loans come with optional, low-cost payment protection. If you purchase this option, then we will forgive or significantly reduce your loan balance if disability or death prevents you from paying it. 

Machinery & Equipment Loan

 Yes, most of our loans come with optional, low-cost payment protection. If you purchase this option, then we will forgive or significantly reduce your loan balance if disability or death prevents you from paying it. 

Yes. We have the following options available for auto-payments:

  • From your Voyage account: You can enroll via online banking or give us a call to set up the payment for you.
  • From an external account: You can use the LoanPay link above to schedule a recurring payment. Or give us a call to set up the payment for you.
  • Payroll deduction: We can work with your employer to set up a payroll deduction to credit your loan. Give us a call for more information.

Mobile Banking

First, make sure you are signed up for online banking. Then, just download the mobile app and log in with the same credentials. You’ll be asked to agree to our terms and conditions, and then you’ll be good to go. 

Money Market Account

Dividends are paid and compounded monthly, giving you a higher effective yield.

Yes, you can easily link this account to your Personal Checking account and use it to protect you from overdraft fees. If you’ve enrolled and you overdraw, the money will be taken from your savings instead. 

Online Banking

You can find your membership number on any statement from Voyage. You can also call us and we can give you your number.

You can sign up for online banking right here online. You’ll need your membership number, your street address, and your social security number on hand.

Personal Checking

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No, our Personal Checking account comes with unlimited check writing.

Personal Loan

 Yes, most of our loans come with optional, low-cost payment protection. If you purchase this option, then we will forgive or significantly reduce your loan balance if disability or death prevents you from paying it. 

Prepaid Cards

 You can check your card balance anytime online. 

Check your reloadable card balance

Check your gift card balance

Purchase A Home

Here’s a helpful guide to get you started. Download Now!

Yes! We offer affordable insurance through our trusted partner, DFS. To learn more, please contact our site agent Mike Latham, at 605-334-4228 or mikel@dakfs.com. 

Refinance my Home

Here is a helpful resource that lays out the items that are needed to refinance your home.

Download Now!

Yes! Absolutely. Apply online or reach out to our mortgage team to discuss your options.

RV Boat and Classic

Yes. We have the following options available for auto-payments:

  • From your Voyage account: You can enroll via online banking or give us a call to set up the payment for you.
  • From an external account: You can use the LoanPay link above to schedule a recurring payment. Or give us a call to set up the payment for you.
  • Payroll deduction: We can work with your employer to set up a payroll deduction to credit your loan. Give us a call for more information.

Yes, we do.

Share Certificates

Share Certificates and CDs work exactly the same way. Share Certificate is just the credit union name for this type of account. 

The minimum deposit is $500.

Share or Certificated Secured Loans

 Yes, most of our loans come with optional, low-cost payment protection. If you purchase this option, then we will forgive or significantly reduce your loan balance if disability or death prevents you from paying it. 

Yes. We have the following options available for auto-payments:

  • From your Voyage account: You can enroll via online banking or give us a call to set up the payment for you.
  • From an external account: You can use the LoanPay link above to schedule a recurring payment. Or give us a call to set up the payment for you.
  • Payroll deduction: We can work with your employer to set up a payroll deduction to credit your loan. Give us a call for more information.

Share Savings

Dividends are paid and compounded monthly, giving you a higher effective yield.

Yes, you can easily link this account to your Personal Checking account and use it to protect you from overdraft fees. If you’ve enrolled and you overdraw, the money will be taken from your savings instead. 

You need just $5 to open this account. This $5 stays untouched in your account as long as you are a member and secures your membership. 

Visa Credit Cards

Yes. You can use payroll deduction or an automatic transfer to pay your loan, from any of your Voyage accounts. You can enroll via online banking, or just give us a call to get set-up. 

uChoose Rewards is a rewards program where you earn points for shopping or using your Voyage Federal Credit Union Voyage Passport Card, then redeem your points for anything of your choice from a huge online rewards catalog.

Membership in uChoose Rewards® is absolutely free for Voyage Federal Credit Union cardholders, so start shopping and earning today. If you have other questions not answered here, you can contact the number or e-mail listed on the Contact Us page.

It can take up to 60 days for your points to be credited to your account. You must accumulate 1,500 points before you can redeem your points. After that, you can redeem any number of amazing items. Simply look for your “Total Points Available for Redemption” on the Point Details page to see how many points you have available for redemption.

Earn points on qualifying transactions. Earn even more points when you shop at the participating retailers listed on this site. Choose to shop in-store at national or local retailers or online.

All cards within a Voyage account automatically earn points together. In addition, if you have multiple accounts with Voyage Federal Credit Union, you can link them together to earn rewards faster. Just visit the Preferences page in your account, to link more accounts to your program.

If your card is lost or stolen and a replacement is issued, points will automatically be transferred to the new card. Once you receive your new card, you will need to re-register on the website with your new card.

You earn points everywhere your card is accepted. You can redeem your points for literally thousands of options, and you can only redeem points online. It all depends on your personal preferences. You can get event tickets, electronics and hi-tech gadgets, spa treatments, apparel, airline tickets, activity vouchers – the list goes on and on. Browse the redemption section to see all the exciting options available to you.

We keep track of all the points you earn and will help you find just what you are looking for when you are ready to redeem. We even have a Wish List that will help you track when you have earned enough to redeem a specific item.

You Name it Savings

Yes, you can easily link this account to your Personal Checking account and use it to protect you from overdraft fees. If you’ve enrolled and you overdraw, the money will be taken from your savings instead.